PHX-01 // Rebirth sequence 25.7617° N · 80.1918° W · Miami

AI systems for freight forwarders, customs brokers & 3PLs

Resurrect the way your business runs.

Phoenix World builds custom AI systems that read your shipping documents, enter the data, answer the routine emails, and hand your team only the work that needs a person.

Book a 20-minute workflow audit See the systems
Sequence
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Ashes → Phoenix Scroll to transform
CH.IAshes

Where your team's hours burn.

Every forwarder we talk to has the same four fires. Skilled people spend the day copying data between documents, inboxes and systems.

A · IntakeManual

Document intake

Shipping documents arrive as PDFs and scans, then get keyed in by hand.

B/LCommercial invoicePacking list
B · ComplianceManual

Customs prep

Cross-checking documents, chasing missing data and assembling entry packets before anyone can file.

HTS codesOriginValues
C · SalesSlow

Quotes from email

Rate requests buried in inboxes, priced from spreadsheets, answered hours or days later.

FCLLCLAir
D · ServiceRepetitive

"Where's my cargo?"

Status updates copied from carrier portals into customer emails, one shipment at a time.

ETAHoldsDelivery

Hiring for data entry, documentation or dispatch, and hiring again when people leave? That job description is the map of what we can automate.

Show us yours
● Burn calculator · example numbers, change them to yours
20 h
50%
Burned per year on manual work
$120,000
4,000 hours

At your estimate, $60,000 and 2,000 hours a year go back to work that needs a person.

50 working weeks a year. These are your inputs, not our claims. Watch the embers: the fire grows with the number.

Bring these numbers to the audit
CH.IIRebirth

Paper in. Clean data out.

We build systems around the tools you already run: your TMS, your accounting system, your inbox and your spreadsheets. A person approves anything that leaves the building.

BILL OF LADINGIncoming · PDF scan
B/L NO.SAMPLE-000124
VESSEL / VOYAGEEXAMPLE STAR / 042N
PORT OF LOADINGSantos, BR
PORT OF DISCHARGEMiami, FL
CONTAINERS2 × 40' HC
GROSS WEIGHT18,420 KG
Fields extracted and cross-checked✓ 6 / 6
Shipment record created✓ Posted to TMS
Customer ETA email drafted✓ Ready to review
Weight vs. packing list! Flagged for ops

Illustrative example with sample data.

System 01

Document extraction

Reads shipping documents, checks them against each other, and enters the data where it belongs.

System 02

Quote desk assistant

Pulls rate requests out of email, prices them from your tariffs, and drafts the reply for your team to send.

System 03

Status & customer updates

Tracks shipments across carriers and keeps customers informed, escalating only the exceptions.

System 04

Ops dashboards

One live view of volume, bottlenecks and margins, pulled from the systems you already have.

CH.IIIIgnition

One workflow first. Proven before it grows.

  1. 01
    20 minutes · Free

    Workflow audit

    You walk us through the task that eats the most hours. No pitch deck.

  2. 02
    Within 3 business days

    System map

    We put in writing what we'd build, what it connects to, and what it should save, before you commit.

  3. 03
    4 weeks side by side

    Build & pilot

    Built around your systems, then run on real shipments next to your team for 4 weeks, measured against your baseline.

  4. 04
    Ongoing

    Run & expand

    We maintain and improve it, then take on the next workflow once the first one pays off.

CH.IVShield

Your documents stay yours.

Shipping documents carry your customers' names, cargo values and routes. This is how we handle them.

Human approval

Nothing goes to a customer, carrier or customs without a person on your team approving it.

Runs in your account

Systems run in your company's own cloud account. You hold the keys and can see every connection.

Least access

We connect with the minimum permissions each workflow needs, and read-only wherever the work allows.

Full audit trail

Every document read and every action taken is logged, so any entry can be traced back to its source.

Not used for training

Documents are processed with Anthropic's Claude under commercial terms that don't use your data to train AI models.

NDA before the audit

We sign a mutual NDA before every audit, so you can show us real documents.

Pilot terms that protect you

We carry the risk
01

Measured baseline

Before we build, we record your hours, turnaround and error rate. Results are measured against that, not claimed.

02

Pay on results

We agree one target in writing. If the pilot misses it, you pay nothing for it.

03

You own everything

Code, data and accounts are in your company's name. Leave anytime with full handover documentation.

04

Side by side first

The system runs next to your team on real shipments, and your team approves every output until the numbers hold.

Ask for my security pack before you share a single document.

  • Mutual NDA
  • Data processing agreement
  • Security questionnaire
  • AI provider list
Request the security pack
CH.VProof

See what we can build.

If your industry runs on documents, inboxes and spreadsheets, there's a system in it. Below are blueprints of systems we can build, from logistics and beyond. Each one starts the same way: one workflow, proven, then grown.

What we work with

8 capabilities
Document AIReads PDFs, scans, photos and spreadsheets in English, Spanish or Portuguese
AI agentsHandle multi-step tasks and stop for a human when it matters
System integrationsConnect your TMS, ERP, CRM, accounting, inbox and portals
Data pipelinesClean, match and move data between systems on a schedule
DashboardsOne live view of the numbers that run the business
ForecastingPredict demand, delays and cash from your own history
Multilingual messagingDrafts customer emails and chats in their language for approval
Workflow automationRuns the repeatable steps on time, every time, with a log

System blueprints

10 blueprints
LogisticsFocusBP-01

Customs entry copilot

Brokers rebuild every entry by hand from three documents that rarely agree.

In
Commercial invoice, packing list, B/L
System
Extracts line items, cross-checks values and weights, suggests HTS codes for broker review
Out
Entry-ready packet plus an email requesting anything missing
Connects toInboxDocument storageBroker filing software

Brokers review and file instead of retyping.

Build this for us
LogisticsFocusBP-02

Rate quote engine

Rate requests wait in inboxes while someone prices them from spreadsheets.

In
Emailed RFQs, your tariffs, carrier rate sheets
System
Reads the request, finds the lane, prices it with your margins
Out
A drafted quote reply ready for one-click approval
Connects toInboxRate sheetsTMS

Quotes go out while the customer is still shopping.

Build this for us
LogisticsFocusBP-03

Shipment exception radar

Delays and holds surface when the customer calls asking.

In
Carrier portals, tracking feeds, EDI messages
System
Watches every shipment and spots delays, holds and storage risk early
Out
Alerts for ops and a drafted customer update
Connects toCarrier trackingEDITMSInbox

Your team calls the customer first.

Build this for us
DistributionBP-04

Order inbox to ERP

Purchase orders arrive by email, PDF and WhatsApp and get keyed into the ERP.

In
Emailed and photographed POs, price lists
System
Reads each order, matches SKUs and customer terms, checks stock
Out
Sales orders in your ERP plus order confirmations
Connects toInboxERPPrice lists

Orders are in the system minutes after they arrive.

Build this for us
Real estateBP-05

Maintenance request triage

Tenant messages pile up across email, text and portals in two languages.

In
Tenant emails, texts, portal tickets, photos
System
Classifies urgency and trade, matches the unit and lease
Out
Work orders, vendor dispatch drafts, tenant replies
Connects toInboxSMSTenant portalProperty system

Emergencies rise to the top instead of waiting in line.

Build this for us
ConstructionBP-06

RFI and submittal tracker

RFIs and submittals live in email threads and get missed.

In
Plans, specs, project emails, subcontractor PDFs
System
Logs every RFI and submittal, links it to the spec, tracks who owes what
Out
A live log with deadline alerts and weekly summaries
Connects toProject emailDocument storage

Nothing slips through a reply-all.

Build this for us
Professional servicesBP-07

Client intake and document collector

Staff chase clients for the same missing documents every season.

In
Intake forms, uploads, emails
System
Builds each client's checklist, reads what arrives, files it correctly
Out
Complete client folders and polite automatic reminders
Connects toIntake formsUploadsInboxFile storage

Your team starts work on complete files.

Build this for us
Hospitality & retailBP-08

Guest message and review hub

Reviews and guest messages are spread across five platforms and three languages.

In
Review sites, booking messages, email
System
Groups by topic and urgency, drafts replies in the guest's language
Out
Approved replies plus a weekly report on recurring complaints
Connects toReview sitesBooking messagesInbox

Every guest gets an answer the same day.

Build this for us
Hospitality & retailBP-09

Product catalog builder

New products take days to list from supplier spreadsheets and photos.

In
Supplier sheets, product photos, spec PDFs
System
Normalizes attributes, writes descriptions, translates, sets categories
Out
Store-ready listings synced to your shop
Connects toSupplier filesOnline store

New stock is sellable the day it lands.

Build this for us
InsuranceBP-10

Certificate and renewal desk

Certificate requests and renewals are handled by email, one at a time.

In
COI requests, policy data, carrier documents
System
Reads each request, checks coverage, drafts the certificate
Out
Certificates for approval and renewal reminders on time
Connects toInboxPolicy dataCarrier documents

Agents spend time on clients, not paperwork.

Build this for us

Blueprints are designs we can build, not past client projects. Every build is shaped around your systems and your data.

Design partners

3 places open

Phoenix World is taking on its first three logistics clients as design partners.

You get a reduced pilot price and the founder's full attention on your build. In return, once the pilot hits its target, you agree to a short case study with the real before-and-after numbers and one reference call. The same guarantee applies: if the pilot misses its target, you pay nothing.

  • 01Open
  • 02Open
  • 03Open
Apply as a design partner

Who you'll work with

Founder-led · Miami
RaphaFounder, Phoenix World

I build automated systems for a living. For the past 18 months I've built and run automated data systems in Python: pipelines that pull, clean and check information around the clock, with AI agents doing the heavy lifting and a person approving what matters.

Phoenix World brings that same discipline to the paperwork that slows down Miami's logistics companies. You work with me directly, from the first audit to handover. No account managers, no hand-offs.

  • Based in Miami
  • English · Español · Português
  • Human approval on everything I build
Book your audit with me
● Toolbox
AI
  • Claude (Anthropic API)
  • Claude Code
Code
  • Python
  • Node.js
  • TypeScript
Automation
  • Playwright
  • Apify
Ship
  • GitHub
  • Cloudflare
CH.VIRise

Show us the task your team hates most.

Twenty minutes, free. You leave with a written outline of what we'd automate and what it would take, whether or not you work with us.

  • A walkthrough of one real workflow, on screen
  • A written outline within 3 business days
  • Mutual NDA signed before we look at anything
  • No obligation and no sales sequence
● Audit request

We use these details only to reply about your audit. Privacy